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KMID : 1155220120370020084
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Journal of the Korean Society of Health Information and Health Statistics
2012 Volume.37 No. 2 p.84 ~ p.98
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Moderating Effect of Job Characteristics on the Relationship between Strategic Human Resource Management and Job Satisfaction among Hospital Employees
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Kim Mi-Suk
Bae Sung-Yoon
Lee Ji-Yeoun
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Abstract
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Objectives: Strategic human resource management system is becoming increasingly important in labor-intensive hospital setting. Our study is intended to examine the effect of internalized strategic human resource management practice on the hospital employees` job satisfaction, whose level could also be moderated by job characteristics. Methods: From March 25 to April 24, 2010, we conducted self-administrative survey to 430 employees working for 6 different general hospitals located in Gyeongnam Province and Busan Metropolitan Area. A total of 327 responses were included to measure major variables for the study, which include general characteristics of the survey respondents, and their perception on the job characteristics and strategic human resource management system for their hospitals, along with their job satisfaction level. Results: Our study revealed that two components of the strategic human resource management, educational training and career development, affected hospital employees` job satisfaction level, and the task significance component of job characteristics had both a direct and moderating effect on the job satisfaction level. Conclusions: More opportunities for educational training and career development is essential to increase hospital employees` job satisfaction, and specifically the improved perception on task significance among non-medical staff would also be helpful.
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KEYWORD
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Job satisfaction, Strategic human resource management, Job characteristics, Hospital
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